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Meet the New Vice President

Dec 05, 2019

MEET THE NEW VICE PRESIDENT

Congratulations Michele Brooks

TransAction’s longest tenured full-time employee, Michele Brooks, is now TransAction Associates Vice President. 

If you have ever worked with or worked at TransAction, even for a day, chances are that Michele will help you solve a problem. Michele prides herself on tackling complex challenges and kicking off successful programs. Michele began working at TransAction over 22 years ago when she met Cindy through her previous job as a Project Manager at Caravan for Commuters. Cindy had the need to hire her first full-time employee, and the rest Michele says, “is history.” Michele began her career at TransAction as a traveling Transportation Coordinator for Verizon (formerly Bell Atlantic). Since then, Michele has taken on nearly every role at TransAction (except mechanic). 

Michele has established and managed TMAs (Transportation Management Associations), worked on research projects, developed training and education programs, organized large-scale transportation surveys, and implemented on-site commuter programs that encourage employees to consider alternatives to driving alone. Michele worked with the Town of Acton , four other communities and area businesses to establish CrossTown Connect —a totally unique TMA model that provides a coordinated transportation system where there was a patchwork collection of overlapping services. She has also been the Program Manager for the Connecticut Rural Transit Assistance Program for the past six years, coordinating numerous training programs, working closely with representatives from rural transit across the state of Connecticut, and having primary responsibility for Connecticut’s statewide Bus Roadeo held each year in June. Michele is working with the Watertown Transportation Management Association to firmly establish the organization and develop it into a successful long-term initiative. As part of a TransAction team, Michele completed a feasibility study for the City of Salem , analyzing the feasibility of new bus routes. 

Currently, she is working on a number of special projects including a feasibility study for a TMA in the Berkshires and on the development of a comprehensive commuter program for a mixed-use site in New Jersey. Michele also works alongside Cheryl Phoenix, the Director of Business Development, and with the Client Services team. Michele takes great pride in mentoring new staff members and watching them learn the business and be successful over time.

Michele continues to be a vital problem solver here at TransAction Associates. She brings energy, years of experience, and most importantly, a willingness to pitch in whenever she is needed. 

Thank you for all that you do, Michele! Your new role as TransAction’s Vice President is a well-deserved achievement and professional milestone.

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